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We have now applied some custom kernel patches and kernel cmdline options and hope that solves the issues! We are sorry for the random downtimes we've had recently, but hopefully that is now all fixed. Only the future can tell though -- so hope for the best!
As said in the "About" tab, "giving the money away" is just an protection for us by making sure the cards aren't cashing out only in single area by us. It makes it easier for us to cash them out safely.