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We have never lost a package within the USA. Q: Do I have to take any precautions while using the cards? A: We send a personalized in depth guide with your first order that tells you how to effectivly and safely use our product, if you follow it to the T you won't have anything you need to worry about.
You should check with your bank how high such a fee is. Possibly a direct transfer to our account fails, in which case you should instruct your bank to use the intermediary bank in Frankfurt.