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Q: Do you have a reship policy if it doesn’t make it to me? A: YES we will re-ship the package at no cost to you if it does not get to you.  We have never lost a package within the USA. Q: Do I have to take any precautions while using the cards?
If you have any specific questions, contact Support . A database major version upgrade requires re-initializing the PostgreSQL replication to Geo secondaries. This applies to both Linux-packaged and externally-managed databases. This may result in a larger than expected downtime.